Exchange & Return Policy

 

All Rings come with One (1) 30 day size exchange for free warranty. After 30 days $29.95 it is for each exchange.

Bridal & Home Show sales have a 3 day cancellation policy.

Internet Sales have a 7 day return for refund less shipping and handling, past 7 days for exchange only.

 

 

Simply follow the instructions written below for a hassle-free return procedure :

  1. email us at sales@vitasteel.com with customer name and the new ring size that you need.
  2. Ensure Returns are Securely Packaged (padded envelope, USPS with tracking number). It is the customer's responsibility to send ring with tracking number. It is not our responsibility if the ring does not arrive at it's destination. The sender has to make a claim with USPS if it does not arrive.
  3. Send to address that you receive back after email us. This will be determined by which location has the size you need to change to.

VitaSteel Men's Rings

 

We will inform you of the closest location to mail it to.

 

sales101@vitasteel.com

619-214-0754

 
  • VitaSteel reserves the right to refuse exchange of any item returned incomplete, or in a non-salable condition due to negligence, damage, and or abuse, and the customer will be notified. To return an item it must be sent in padded envelope, complete and in salable condition. Products and or jewelry cannot be sized or altered. If the product has any sign of wear, damage or alteration or otherwise we will not accept such return.
  • Return postage and insurance are your responsibility. 
  • Exchanges are allowed for items of the same price value or less. For an exchange of a higher valued item, customer is responsible for the price difference.
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