How to Return Your Ring For Exchange
We include one exchange with your ring purchase, after that its $29.95 each time (if you did not purchased the lifetime warranty).
Send your ring to the address below for exchange. Include a note with name the order was under and the size you want. Make sure you send it USPS in a padded envelope (with tracking number) so it won't break through. Check our site to see if we carry the new ring size that you want and if it is in stock. If not, contact us to see shipping time frame.
Putting it in the ring box and little bag it came in is the best way. If you no longer have the little bag, wrap the ring in tissue before placing it in the little box or inside a baggie if you no longer have the box. This protect's the ring in the mail.
Send USPS, not UPS. UPS cannot deliver to a PO Box.
PO Box 901809
Sandy UT 84090-1809
If you ring size is not is stock or not available or if you would like to let us know your ring is on it's way.
All Rings come with a 90 day size exchange (customer responsible to send their ring back to us).
After 90 days, $29.95 per exchange.
Show sales have a 3 day cancellation policy.
Internet Sales (Purchased on website) have a 15 day return for refund policy, less the $18.95 shipping and handling charge in the original order. Past 15 days, return for exchange only up to 90 days One (1) processed exchange disqualifies return for refund.
Special orders are non-cancel-able and non-exchangeable.
All Rings shipped in the USA come with a 90 day Manufactures Defect Warranty and a 90 day size exchange (USA Only).
Outside the USA we must use UPS, FedEx or DHL, so add $29.95 per exchange