Finger Sizer $10.00 Not sure on size? Order this first

25 Plastic Rings

Measures from 1 to 13 in 1/2 increments

Slip over finger to determine the size

Exchange  39.95

Product Exchange

If did not purchase the life-time warranty.

How to Return Your Ring For Exchange

We include one (1) size exchange with your ring purchase within the first 60 days, after that its $39.95 each time (discounted if you purchased the lifetime warranty).

(Style change is $24.95) https://vitasteel.com/product/style-exchange/

It is the Customers responsibility to send their ring back for exchange.

Send your ring to the address below for exchange. Include a note with the name the order was under and the size you want. Make sure you send it USPS in a padded envelope (with tracking number) so it won't breakthrough. (The post office letter sorting machine cannot handle anything thicker than a quarter and will rip the ring out of the letter and can even damage the sorting equipment)

Check our site to see if we carry the new ring size that you want and if it is in stock. If not, contact us to see the shipping time frame.

 

Putting it in the ring box (or felt bay) and the little plastic bag it came in is the best way to send it back.  If you no longer have the little bag, wrap the ring in tissue before placing it in the little box or inside a baggie if you no longer have the box. This protect's the ring in the mail.

Send USPS, not UPS. UPS cannot deliver to a PO Box.

 

VitaSteel Rings
PO Box 901809
Sandy UT 84090-1809

 

Please include a note with:

  • Name
  • Address
  • email (so we can send tracking info)
  • Phone:
  • If you have a copy of your order, all that would already be on it.

Note: VitaSteel is not responsible for any rings lost in the mail system, so get a tracking number so you can make a claim if this happens.

The post office will not give tracking or insurance to a ring that is not properly packaged.

A lost ring would fall under our Lost or Stolen Ring Claim:

https://vitasteel.com/product/lost-ring/

 

USPS Size & Thickness Link

USPS mailing jewelry Link

Style Exchange  24.95

Product Style Exchange if Purchased Life-Time Warranty or did not.

Exchange  21.95

Product Exchange if Purchased Life-Time Warranty

return

Return Policy

All Rings come with a 60-day size exchange (customer responsible to send their ring back to us).  

After 60 days,  $39.95 per exchange or $21.95 if you purchased the life-time warranty

Show sales have a 3-day cancellation policy.

Internet Sales (Purchased on the website) have a 10 day (from day received) return for refund policy, less the $15.95 shipping and handling charge or 20% restocking fee (whichever is greater) & any other shipping fees such as Priority Mail or Express Mail in the original order. (All Bonus items, ie. hotel certificates, silicone ring, etc. must be returned with ring for refund)

Past 10 days, return for exchange only up to 60 days One (1) processed exchange disqualifies return for a refund.

Special orders are non-cancel-able and non-exchangeable.

All Rings shipped in the USA come with a 60-day Manufactures Defect Warranty and a 60-day size exchange (USA Only).

Outside the USA we must use UPS, FedEx or DHL, so add $29.95 per exchange

Send your ring to the address below. Include a note with the name the order was under. Make sure you send it USPS in a padded envelope (with tracking number) so it won't breakthrough. (The post office letter sorting machine cannot handle anything thicker than a quarter and will rip the ring out of the letter and can even damage the sorting equipment)

Putting it in the ring box (or felt bay) and the little plastic bag it came in is the best way to send it back.  If you no longer have the little bag, wrap the ring in tissue before placing it in the little box or inside a baggie if you no longer have the box. This protect's the ring in the mail.

Send USPS, not UPS. UPS cannot deliver to a PO Box.

 

VitaSteel Rings
PO Box 901809
Sandy UT 84090-1809

 

Please include a note with:

  • Name
  • Address
  • email (so we can send tracking info)
  • Phone:
  • If you have a copy of your order, all that would already be on it.

Note: VitaSteel is not responsible for any rings lost in the mail system, so get a tracking number so you can make a claim if this happens.

The post office will not give tracking or insurance to a ring that is not properly packaged.

A lost ring would fall under our Lost or Stolen Ring Claim:

https://vitasteel.com/product/lost-ring/

Contact

If you ring size is not is stock or not available or to let us know your ring is on it's way.

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